FAQ · BazarHut Admin

How do I place an order?

Choose your product, pick the colour and size, tap “Add to cart” and then “Checkout”. Fill in your name, mobile number and full address, choose Cash on Delivery or bKash/Nagad, and confirm. We call you back to confirm every order.

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Do you deliver outside Dhaka?

Yes — we deliver to all 64 districts of Bangladesh through Steadfast, Pathao and RedX. Inside Dhaka takes 1–2 working days, outside Dhaka 3–5 working days.

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What is the delivery charge?

Inside Dhaka city ৳60, Dhaka sub-urban ৳100 and outside Dhaka ৳130. Delivery is free on orders over ৳3000.

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Can I pay after receiving the product?

Yes. Cash on Delivery is available everywhere in Bangladesh. For some outside-Dhaka orders we request the delivery charge in advance via bKash or Nagad.

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Can I exchange if the size does not fit?

Yes — you may exchange within 7 days of delivery as long as the product is unused, unwashed and the tag is intact. Please record an unboxing video.

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How do I know my size?

Every product page has a size chart. If you are between two sizes we recommend taking the larger one, or message us on WhatsApp and we will help.

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Are the products the same as the photos?

Yes. All photos are of our own stock. Colour may vary very slightly depending on your screen and lighting.

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How can I track my order?

Use the “Track Order” page with your order number and the mobile number you ordered with. You will also get the courier tracking code once your parcel is dispatched.

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